Privacy Policy

Effective Date: March 9, 2025

At Cleanville, LLC, we value your privacy and comply with A2P messaging regulations to ensure transparency and control over your data. We are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your data when you interact with our website and services.

1. Information We Collect

1.1 Data Collected from Meta, Google Analytics, and SMS Opt-Ins

We collect data from:

Meta (Facebook, Instagram): Demographics, interactions, and engagement insights.

Google Analytics: Website traffic, user behavior, and session data.

SMS Opt-Ins: If you provide your phone number, we may send text updates about services, promotions, and appointment confirmations.

1.2 Data You Provide

When you interact with our website, request a quote, or sign up for communications, we may collect:

Name

Email address

Phone number (for SMS opt-in)

Address (for service requests)

Payment details (if applicable)

1.3 Opt-In & Consent for SMS Communication

By providing your phone number and opting in, you agree to receive automated text messages related to:

✅ Service updates and appointment reminders

✅ Promotions and special offers

✅ Customer support inquiries

📌 Message frequency may vary. Standard messaging rates may apply.

🔹 How to Opt-Out: You can unsubscribe anytime by replying STOP to any message.

2. How We Use Your Information

We use your data to:

Enhance our services based on customer feedback.

Personalize marketing (if opted in).

Send SMS alerts for appointments and promotions (if opted in).

We DO NOT sell or share your personal data with third-party marketers.

3. Security & Data Protection

We implement safeguards to protect your data from unauthorized access. However, no online platform is 100% secure.

4. Third-Party Services

We may use third-party platforms (Meta, Google, SMS providers) to manage communications. These services have their own privacy policies.

5. Your Rights & Choices

✅ Opt-out of SMS: Reply STOP to unsubscribe.

✅ Opt-out of emails: Click “unsubscribe” in any email.

✅ Request Data Access or Deletion: Contact us for assistance.

6. Updates to This Policy

We may update this policy, and changes will be posted here with the new effective date.

7. Contact Us

📧 Email: [email protected]

📍 Address: Upstate South Carolina

By using our website, you agree to this Privacy Policy.